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Alias (Email Alias)
An alias is an alternative and usually easier-to-understand or more significant name for a defined data object. The data object can be defined once and later a programmer can define one or more equivalent aliases that will also refer to the data object. An Email Alias looks like an email address, but it is a name defined within a host to represent a logon name. Therefore more than one email alias may refer to a POP3 account.
Antivirus (or "anti-virus") software is a class of program that searches your hard drive and floppy disks for any known or potential viruses.
Backup is the activity of copying files or databases so that they will be preserved in case of equipment failure or other catastrophe.
The signal carrying capacity of a data transmission standard. In the web hosting sense it is the volume of data that may be transferred in a given time period. This includes general access to the website and POP email transfer.
The common gateway interface (CGI) is a standard way for a Web server to pass a Web user's request to an application program and to receive data back to forward to the user. When the user requests a Web page (for example, by clicking on a highlighted word or entering a Web site address), the server sends back the requested page. A CGI-Bin is a directory on the web server used to execute said applications.
Control Panel
In the web hosting sense, the Control Panel allows a user to have control over a hosted site and email accounts. For example, statistics may be obtained regarding bandwidth and disk space, sites and services managed etc.
A database is a collection of information that is organized so that it can easily be accessed, managed, and updated. In one view, databases can be classified according to types of content: bibliographic, full-text, numeric, and images.
Disk Space
This refers to the amount of space (usually in megabytes (MB)) available for use for data storage. In the web hosting sense, this would be the amount of space available to store a website on a given server, as well as space available for FTP and POP3 storage.
DNS (Domain Name System)
The domain name system (DNS) is the way that Internet domain names are located and translated into Internet Protocol addresses. A domain name is a meaningful and easy-to-remember "handle" for an Internet address.
In the Internet's domain name system (DNS), a domain is a name with which name server records are associated that describe subdomains or host. For example, "" could be a domain with records for "" and "," and so forth.
Domain & DNS Management
The ability to control and manage any given domain ( or related DNS entry. For example, the IP address to which a domain points to.
Email Support
Support for a given problem that may be received via email.
A firewall is a set of related programs or hardware device located at a network gateway server, that protects the resources of a private network from users from other networks. (The term also implies the security policy that is used with the programs.) An enterprise with an intranet that allows its workers access to the wider Internet installs a firewall to prevent outsiders from accessing its own private data resources and for controlling what outside resources its own users have access to.
(File Transfer Protocol) A protocol used to transfer files over a TCP/IP network (e.g. the Internet). FTP access allows the user to store and retrieve files and folders on a given server (often on the internet).
HTML (Hypertext Markup Language) is the set of mark-up symbols or codes inserted in a file intended for display on a World Wide Web browser page. The markup tells the Web browser how to display a Web page's words and images for the user. Each individual markup code is referred to as an element (but many people also refer to it as a tag). Some elements come in pairs that indicate when some display effect is to begin and when it is to end.
IP Address
(Internet Protocol address) The address of a computer connected to a TCP/IP network. Every computer on a TCP/IP network must have a unique IP address. IP addresses are written as four sets of numbers, ranging from 0 to 254, separated by periods; for example,
Perl is a script programming language that is similar in syntax to the C language and that includes a number of popular Unix facilities such as SED, awk, and tr. Perl is an interpreted language that can optionally be compiled just before execution into either C code or cross-platform bytecode. When compiled, a Perl program is almost (but not quite) as fast as a fully precompiled C language program. Perl is regarded as a good choice for developing common gateway interface (CGI) programs because it has good text manipulation facilities (although it also handles binary files).
In Web programming, PHP is a script language and interpreter that is freely available and used primarily on Linux Web servers. PHP, originally derived from Personal Home Page Tools, now stands for PHP: Hypertext Preprocessor, which the PHP FAQ describes as a "recursive acronym." PHP is an alternative to Microsoft's Active Server Page (ASP) technology. As with ASP, the PHP script is embedded within a Web page along with its HTML. Before the page is sent to a user that has requested it, the Web server calls PHP to interpret and perform the operations called for in the PHP script.
POP Email
POP (Post Office Protocol) is a standard protocol for receiving e-mail. POP3 is the most recent version of the client/server protocol in which e-mail is received and held for you by your Internet server. Periodically, you (or your client e-mail receiver) check your mail-box on the server and download any mail. This standard protocol is built into most popular e-mail products, such as Eudora and Outlook Express. It is also built into the Netscape and Microsoft Internet Explorer browsers.
Setup Charge
A one-off charge that must be paid in order for us to provide you with a service.
The Secure Sockets Layer (SSL) is a commonly-used protocol for managing the security of a message transmission on the Internet.
Spam is unsolicited e-mail on the Internet. From the sender's point-of-view, it's a form of bulk mail, often to a list obtained from a spambot or to a list obtained by companies that specialize in creating e-mail distribution lists. To the receiver, it usually seems like junk e-mail.
Telephone Support
Support for a given problem that may be received via telephone.
VPN (Virtual Private Network)
A virtual private network (VPN) is a way to use a public telecommunication infrastructure, such as the Internet, to provide remote offices or individual users with secure access to their organization's network.
Web Based Email / Webmail
An email account that may be used to send and receive email via a web browser connected to the internet.

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